Design

Technology solutions designed with you and your business in mind.

Innova design whole or part infrastructures including:

  • Networks, VLAN segregation, routing
  • Server platforms including virtual infrastructure
  • Cloud and hybrid solutions
  • Desktop and application environments
  • Service platforms
  • Backup and DR solutions
  • Remote access

Procure

Innova can assist with your hardware and software procurement needs.

  • Hardware across the spectrum of vendors and variety of devices
  • Software vendor licensing agreements including Microsoft
  • One-off hardware and software purchases

Implement

Diligent and experienced project engineers.

Innova engineers have vast experience in the implementation of a wide range of technology solutions including: virtualisation, email, Cloud, storage, networking,

Support

Infrastructure, server, network and desktop 24/7 support.

With IT Support from Innova, you are getting a proactive support service that will reduce downtime, improve productivity and enable flexibility within your infrastructure. IT Support from Innova includes 24/7 monitoring and alerting, integrated proactive system checks, true 24/7 helpdesk delivered from London and New Zealand, case management and regular service review, enabling your business to remain productive and achieve its goals.

Review

Regular customer review and analysis ensure that services remain appropriate and valuable.

Innova organise regular customer service reviews. This enables us to discuss the services with the customer, identify issues and consider improvements or change. The goal is to provide you with a proactive service that grows and changes with your business.

Revise

Proactive Account Management and regular review enables you to revise Innova services to meet your changing needs.

Innova will proactively make improvements and suggest changes to improve the infrastructure and the range and capabilities of the services that we deliver to the business.

Our Ongoing Services

Read below about the services we provide for all clients throughout their contract with us. These support Our Process and are present throughout every step.

Security

  • Preserve data
  • Protect against attack
  • Secure network edge
  • Identify threats
  • Prevent intrusion

Continuity

  • No single point of failure
  • Service availability
  • Disaster recovery
  • Data recovery
  • Remote working

Strategy

  • Business goals
  • 5 year plan
  • Align technology
  • Increase efficiency
  • Reduce costs