Design

Technology solutions designed with you and your business in mind.

Design Solutions Include

Innova design whole or part infrastructures including:
» Networks, VLAN segregation, routing
» Server platforms including virtual infrastructure
» Cloud and hybrid solutions
» Desktop and application environments
» Service platforms
» Backup and DR solutions
» Remote access

Procure

Innova can assist with your hardware and software procurement needs.

Procurement Solutions Include

» Hardware across the spectrum of vendors and variety of devices
» Software vendor licensing agreements including Microsoft
» One-off hardware and software purchases

Implement

Diligent and experienced project engineers.

Benefits of Innova implementation

Innova engineers have vast experience in the implementation of a wide range of technology solutions including: virtualisation, email, Cloud, storage, and networking.

Support

Infrastructure, server, network and desktop 24/7 support.

IT Support Includes

With IT Support from Innova, you are getting a proactive support service that will reduce downtime, improve productivity and enable flexibility within your infrastructure. IT Support from Innova includes 24/7 monitoring and alerting, integrated proactive system checks, true 24/7 helpdesk delivered from London and New Zealand, case management and regular service review, enabling your business to remain productive and achieve its goals.

Review

Regular customer review and analysis ensure that services remain appropriate and valuable.

Service Summary

Innova organise regular customer service reviews. This enables us to discuss the services with the customer, identify issues and consider improvements or change. The goal is to provide you with a proactive service that grows and changes with your business.

Revise

Proactive Account Management and regular review enables you to revise Innova services to meet your changing needs.

Service Summary

Innova will proactively make improvements and suggest changes to improve the infrastructure and the range and capabilities of the services that we deliver to the business.

INNOVA'S

Ongoing Services

Read below about the services we provide for all clients throughout their contract with us. These support Our Process and are present throughout every step.

Security

Preserve Data

Protect against attack

Secure network edge

Identify threats

Prevent intrusion

Continuity

No single point of failure

Service availability

Disaster recovery

Data recovery

Remote working

Strategy

Business goals

5 year plan

Align technology

Increase efficiency

Reduce costs